+ what do you do?
We are your 3d printing and manufacturing partner, our expertise ranges from 3D CAD design services to production, we're here to transfor your idea into reality. The process is simple, if you already have a model please upload it and reeive an instant quotatiion. If you're idea is still at the napkin stage please do get in touch and we'll work with you to make it real.
+ Which file format do you accept?
We currently accept .stl, .step (.stp),.iges (.igs), .obj, .wrl and .zip. up to 100MB per file.
+ I don't have a 3d model
That's not a problem, our in house 3d designing team wil be more than happy to assist you with your project, just drop us a line and we'll be back to you with a quote in no time.
+ is my model ready?
To make sure your model is ready to be manufactured take a peak at our design guide.
+ can i visit your workshop?
No, our workshop is a busy production facility, however if you wish to collect your print let us know what time you'll be popping in and we'll get it ready for you. .
+ how do I pay?
You can pay online once uploaded your model, we currently accept Paypal, Mastercard, Visa, American Express,JCB and Discover. For the design service we'll send you an invoice once agreed a fee with you.
+ can i cancel my order or modify it?
This will depend at what stage your order is, unfortunately once the manufacturing process is sarted we cannot cancel the order.
+ how long before i receive my parts?
We strive to get your order ready for dispatch in 48 hours from payment. This will greatly depend on the type of order, model, material and post process service required.
+ Do you ship internationally?
Yes, we can ship globally. If you are an international customer please get in touch and we will give you our best shipping rate.
+ Any discounts available?
Yes, at the moment we offer a 20% discount to all students, please visit the discount section to apply for your preferential rate.
+ what materials are available?
We currently print in standardABS plastic, engineering plastic, tough PCABS, rubber material and HIPS (high impact polystirene). Please visit our 3d printing page to discover more.
+ can you make my print smooth?
Definetely, we offer a range of post processing services to make your model beautiful. Select the best option for you when you upload your file.
+ can I upload more than 1 file at a time?
Yes, you can upload up to 15 models at one time.
+ how big can i print my model?
Our maximum build size is 200mm x 200mm x 180mm, if your model is bigger we usually split it and re assemble after printing. Remember that additive manufacturing is all about sparing money and time so keep things as small as you can.
+ what is your accuracy?
Our machines boast a dimensional accuracy of +/- 0.5%, however this will greatly depend on the size of the model and material used.
+ can i print moving parts?
Yes, we usually recommend a clearance of at least 0.25mm/ 0.30mm between parts. Although you coud print full functional moving models we suggest printing separately and then assembly afterward.
+ i have a question that is not listed here.
Please get in touch and we'll get back to you in no time. Thanks